✓ We fix all household appliances
✓ Fixed repair charges
✓ No call-out fee
020 8432 7111Call us to book or check availability

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Book your engineer online.

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Free Appliance Check

After every repair.

Trusted by Customers

9.86 Average. 141 reviews.


A selection of our customer testimonials from Checkatrade and Which? Trusted Traders, as well as direct testimonials via phone and email.  Thank you to all of our happy customers!

The following services could not be bettered anywhere: advice, efficiency (admin, timing, phone notifications, competence of engineers, care in handling goods) patience with my incompetence, cheerfulness and politeness of engineers. Whilst Garrett exists I shall use no other. I recommend strongly to all I meet. My thanks to all the staff. Please tell them.
Dr Ron Cox
Retail Customer, Aug 2014
Just wanted to say thank you – An excellent service!
David Stanhope
Best Homes
I have found Garrett’s to be a reliable, friendly and helpful company and have always been satisfied with their work over the last 12 months. As such, we will continue to use their services.
Georgina Couch
Property Manager, Countrywide
I just wanted to say a huge thank you for your speed, efficiency and professionalism in replacing the fridge/freezer at Lulworth on Christmas Eve with 2 hours’ notice, the tenant was extremely grateful as she had family coming over from Italy, I also inform our landlords that using independent retailers such as Garretts pays off because of outstanding customer service that cannot be matched by the big chains and you have proved this beyond doubt, once again well done and thank you.
Sean Porter
Owner, Porters Estate Agents
I am writing this to inform you that Wayne is a star employee who has managed to fix my washing machine in the best and most professional manner. This was a brilliant and 5 star experience from Wayne who managed to replace the gasket on my machine in a very short period of time. He deserves all the credit for his hard work. Thank you for providing such exemplary service with the help of experts like Wayne.
Tenant, Croydon
Over the last year I have worked with Garrett Appliances and I have always received exceptional service. We enjoy working with Mike and his company and love the quality service you provide.
Alice Green
Assistant Manager, Haart
Just to let you know the fridge/freezer has been fixed, one of the door hinge roller bearings had collapsed. Both hinges have now been replaced. Garretts were efficient….. a pleasure!! Thanks for organising that so quickly.
Knight Frank, Tenant
Brilliant job. Most professional work and a very careful engineer, Robert.

Customer service ★ ★ ★ ★ ★
Quality ★ ★ ★ ★ ★
Value ★ ★ ★ ★ ★
Colin, Surrey
Retail Customer, 03/11/2014
Prompt, professional, excellent job. Wayne from Garrett Appliances arrived 1 hour after I requested an engineer. Very polite and professional and fixed the washing machine problem straight away. Great value and service – highly recommend.

Customer service ★ ★ ★ ★ ★
Quality ★ ★ ★ ★ ★
Value ★ ★ ★ ★ ★
Victoria, London
Retail Customer, 31/10/2014
First class work. Prompt, courteous, efficient, fair prices (no hidden extras). Well done!

Customer service ★ ★ ★ ★ ★
Quality ★ ★ ★ ★ ★
Value ★ ★ ★ ★ ★
Joan, Surrey
Retail Customer, 11/11/2014